Objections we hear over and over again
Some of the Designers from DesignMap recently attended the fabulously-curated Mind the Product Conference (with great talks from Ken Norton, Maria Guidice, Des Traynor, Peter Merholz, and Laura Klein, among others). This conference is attended by Product Managers and their managers nearly exclusively, so we couldn’t resist the urge to squeeze in a little research: We put up a white board and asked folks what their greatest fear is when working with designers.
Some factors that impact the free trial user experience from the perspective of the end users as well as the product team.
An in depth look at consumerization in enterprise software
Recently Audrey Crane spoke at the Women @ Tradecraft group in San Francisco, and I was fortunate to be there to listen in on the discussion.
The culture is strong and established. The leadership puts a lot of attention into fostering mentorship and learning. Between weekly studio meetings with a 'show and tell' component, and the structure of project work, cross learning is highly prioritized. But it’s difficult to pin that down, it feels truly organic.
Viakoo’s IP video surveillance system monitoring service needed mobilizing and modernizing. Customers were enthusiastic about the service’s features and capabilities, but the user interface gave them the perception it would be hard to learn and adopt.
Seven techniques to employ when a colleague gives you an already complete idea (or at least complete enough to draw on a napkin) and you're asked to "make it sparkle".